Want to meet your revenue goals, increase efficiency in your practice, and possibly even improve staff morale? Start by examining your clinic schedule.
Respondents of the 2024 Benchmark Survey were asked, ‘what is the typical schedule availability for patients who need a hearing aid evaluation?’. On average, 55% percent of practices reported schedule availability within 1 week. For the other 45% of practices, where schedule availability was greater than one week, there was an impact on their tested not treated, no show and cancellation rates.
2024 Benchmark Survey: Impact of schedule availability on monthly average cancellation, no show, and tested not treated rates
When a potential patient has made the decision to treat their hearing loss, and all your branding & marketing efforts have led them to your practice, is your schedule set up to meet their expectations?
Each practice has unique scheduling needs and should be customized accordingly. If you think that your schedule could be creating clinical inefficiencies and possibly lost revenue, mySuccess can help.
Schedule Optimization provides you with the tools to create an optimized schedule based on your revenue goals and clinic key performance metrics (KPIs). You’ll gain an understanding of how many appointments are needed to meet your monthly, quarterly or annual revenue goals, as well as ways to create a schedule that minimizes ‘dead’ space and maximizes clinical hours.
In addition to treating more patients, improving efficiency [by decreasing no-show & cancellation rates], and improving staff morale [by providing scheduled time for lunch & administrative duties], an optimized schedule can increase profitability by ensuring you have the right quantity and mix of private pay, managed care & insurance patients.
Take the first step to maximizing your schedule by booking Schedule Optimization on the mySuccess dashboard today!
Senior Practice Services Manager at Sonova
Laurie Daley is a Senior Practice Services Manager at Sonova. Prior to joining in 2012, Laurie practiced as a clinical audiologist in central Massachusetts.As part of the outside sales team, she has shared her passion for helping patients on their journey to better hearing with her customers and the team she led as Region Director.In her current role, Laurie continues to work with hearing healthcare providers to deliver an exceptional patient experience, and to thrive & grow in an ever-evolving industry.
Latest posts by Laurie Daley (see all)
- How Optimizing Your Clinic Schedule Can Improve Patient Care and Profitability - February 26, 2025
- How will you increase awareness of your practice in 2025? - January 29, 2025
- Maximizing Profitability: Choosing the Right Pricing Model for 2025 - January 3, 2025
