Are You Getting the Most from Your Online Reviews?

Whether you’re just starting out or already have a review system in place, there’s an easy way to get more impact—with less effort.

Happy patients are one of your practice’s most powerful marketing tools. But if you’re not asking for reviews at the right time and in the right way, you could be missing out on valuable growth.

Why Reviews Matter:

Patients trust them. 84% of people trust online reviews as much as personal recommendations.¹ That means your next patient could be just one 5-star review away from booking.
They influence decisions. 63% of people read reviews before choosing a healthcare provider.² Reviews give potential patients confidence that they’re making the right choice.
They boost your visibility. Reviews help your SEO. Google favors practices with 50+ current reviews—both quantity and quality matter.³
They make you look real. A 4.2–4.5 star rating is often seen as more authentic than a perfect 5.0.⁴ And responding to criticism professionally builds trust.
They help you improve. 95% of unhappy customers will return if their issue is resolved quickly.⁵ That’s not just about reputation—it’s smart patient care.

If You Don’t Have a Review System Yet…

It’s easier than you think. Our Online Patient Review System helps you:

Ask for reviews when patients are most satisfied—right after their appointment
Automate requests through your office software (Blueprint, Sycle, CounselEAR)
Use a tablet or kiosk at the front desk to gather feedback on the spot
Filter out negative reviews before they’re posted

Want to grow your online presence—and your practice? We’ll help you get started.

Already Have the System? Let’s Take It Further.

If you’re not using automation, there’s a good chance you’re missing easy opportunities to capture great reviews. Practices that automate review requests through their office system consistently generate more 5-star reviews—with no extra work for your team.

Ask us about setting up automation so your system runs in the background while you focus on care.

Let’s turn more happy patients into new appointments.

Reach out to your Unitron marketing specialist to get started or email practiceservices@unitron.com.

Sources:

1 BrightLocal, Local Consumer Review Survey, 2022

2 Software Advice, Patient Experience Survey, 2022

3 Moz, Local Search Ranking Factors, 2023

4 Spiegel Research Center, How Online Reviews Influence Sales, 2022

5 Glance, Customer Service Experience Research, 2022